A name-sign pickup beats queueing for a taxi or negotiating on an app when you just want to get to the hotel.
The first ten minutes after landing
After landing you head to passport control. International queues vary by time of day; early morning and late night tend to be calmer. Once through, follow the screens to baggage reclaim for your flight number.
After collecting luggage you pass customs, standard green/red routing, nothing extra for tourist transfers. If your mobile has no signal near the exit, don’t worry: meet & greet staff wait inside the terminal, not in a rainy car park.
Where meet & greet happens
With a pre-booked private transfer, your chauffeur or greeter waits in the arrivals hall with a name sign. Handwritten or printed, both are normal. They help with bags and walk you to the vehicle.
Guests often ask “inside or outside?” Standard meet & greet stays inside until you reach the public exit. Hotel shuttles usually gather outside; our process is designed so you don’t hunt for a car while tired.
If your flight is delayed
The flight number on your booking is monitored. When delays happen, your pickup window shifts, no extra charge for that. Night flights from Europe are the usual scenario in Antalya.
A quick WhatsApp or call after landing still helps on busy days. Small signal, big relief for the operations desk.
Late arrivals and families
After 23:00 the terminal quiets down; the process is the same. Child seats are fitted before pickup if you requested them when booking.
The question we hear most after a long flight: “How long to the hotel?” Lara/Kundu often 15–25 minutes, Belek 35–50, Kemer a bit longer. The price you confirmed online already reflects that distance.
Practical tips
- Keep your baggage tag until you leave the hall, occasional checks happen.
- SIM cards at airport stands are convenient while you wait.
- Double-check WhatsApp on your booking; ops can reach you if plans change.
Common questions
Are there ATMs and exchange offices?
Yes, before and after customs. Most guests pay the driver on arrival by card or cash; exchanging beforehand is not required.
I cannot spot my driver, what now?
Call the number on your confirmation email. Greeters are usually within a few minutes; in crowds the sign might be a few metres behind you.



